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Waiter/waitress needed in Canada by PHO HUNG VIETNAMESE RESTAURANT

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Waiter/waitress needed in Canada by PHO HUNG VIETNAMESE RESTAURANT

The duties and responsibilities of a Waiter/Waitress include welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks.

Job details

  •  Location: 350 SPADINA AVE Toronto, ONM5T 2G4
  •  Salary: $15.00HOUR hourly for 40 hours per week
  •  Terms of employment: Permanent employment
    Full time
  •  Day, Evening, Weekend, Flexible Hours, To be determined, Early Morning, Morning
  •  Start date: Starts as soon as possible
  •  Vacancies: 1 vacancy

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements and skills

  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus

Job requirements

Languages

English

Education

No degree, certificate or diploma

Experience

Will train

Food and Beverage Serving Skills
Advise on menu selections; Serve food and beverages; Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings; Describe menu items including daily specials for customers; Take orders and relay to kitchen and bar staff; Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Business Equipment and Computer Applications
Aloha Point of Sale (POS)
Additional Skills
Supervise other servers and bussing staff; Clear and clean tables, trays and chairs; Balance cash and record sales; Provide customer service; Assist clients/guests with special needs
Weight Handling
Up to 9 kg (20 lbs)
Work Setting
Restaurant
Work Site Environment
Noisy; Odours
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Physically demanding; Standing for extended periods; Bending, crouching, kneeling; Overtime required
Ability to Supervise
16-20 people
Work Location Information
Urban area
Personal Suitability
Initiative; Effective interpersonal skills; Flexibility; Team player; Client focus; Reliability; Organized

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Seniors, Veterans, Visible minorities, Youth

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

How to apply

By email

phohungont@gmail.com

Advertised until

2022-07-02

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